Negotiator of a multi-million euro contracts, build high-performing operations, and resolve conflicts—from corporate boardrooms to refugee support networks.
Proven operations leader and expert negotiator with 20+ years of experience in high-stakes environments. Of these, 15 years were spent in telecommunications, building commercial infrastructures for fixed and mobile operator networks. I then transitioned to contract negotiations at Vodafone Roaming Services HQ in Luxembourg, leading deals up to €50M. I am specializing in building high-performing operational teams from scratch across multiple organizations. At Amazon European HQ, I specialized in retail pricing strategies implementation, competitor analysis, and marketplace launches before moving into operations, where I delivered with 98%+ accuracy through multiple transportation peaks. Additionally, I have managed crisis response operations during war emergencies with international NGOs—turning chaos into structure and ensuring seamless execution under pressure.
Certified Mediator and Conflict Manager specializing in cross-cultural corporate and family conflict prevention and resolution. I have applied mediation techniques to prevent and address public conflicts on social media, fostering constructive dialogue in digital spaces. My mediation experience also includes helping refugees resolve school bullying cases, as well as supporting parents and teachers in managing conflicts with ‘difficult’ teenagers. Additionally, I volunteer for various refugee support initiatives across Luxembourg and Europe, helping UA refugees rebuild their careers;
I love doing the most:
(a) Empowering people to navigating through their careers with ease and joy;
(b) Helping individuals and teams find their best solutions in conflict situations;
(c) Building and leading operations teams that exceed expectations through operational excellence;
Let’s work together to turn conflict into collaboration and chaos into clarity. Whether you need support in navigating high-stakes negMore...