With over a decade of project management experience, I am a certified and proficient leader in Agile and Scrum methodologies, delivering large-scale and complex projects in fast-paced and dynamic environments. At Tyler Technologies, I spearhead a customer-centric strategy, using data-driven decision-making to ensure exceptional customer service and end-user experience in the software development industry.
In my role, I manage cross-functional teams throughout the software development life cycle, applying rigorous strategic planning and advanced Excel skills to distill data into actionable insights. I leverage leading project management tools such as Asana, Jira, and Airtable to maintain seamless project workflows and collaboration across teams. I also focus on operational excellence, ensuring projects are consistently delivered on time and above quality standards.
My passion is advancing organizational goals, optimizing operations, and empowering teams to deliver customer-centric solutions that leave a lasting impact. As I aspire to roles such as Chief of Staff and senior project management positions, I am committed to enhancing my comprehensive skill set and domain expertise and fostering a culture of continuous improvement and innovation.More...