DCS TELECOM GROUP continues to thrive in providing excellent telecom services to its esteemed customers. As a Customer Service Representative, Duygu Ali plays a crucial role in maintaining this high standard of service. Her responsibilities include handling customer inquiries and complaints, providing product and service information, and resolving product issues and concerns. She is expected to maintain a high level of professionalism and patience, as she is often the first point of contact for customers. Despite the challenges, her efforts significantly contribute to the company's customer retention and satisfaction rates. In the coming period, Duygu will continue to be a key player in the company's customer service operations, ensuring that every customer interaction is positive and productive.More...