As a Quality Engineer at TurboChef, my primary focus is on improving the quality of our products and work with clients to meet their needs. Since the start of my position, my team has successfully improved the design of 2 ovens and one induction stove, resulting in a 15% reduction in product returns and an increase in customer satisfaction ratings. The implementation of new quality control measures has significantly improved our manufacturing process. While there is still work to be done to improve in the areas of supplier quality management and employee training, I am confident in the direction we are headed.More...