I have moved over to the tech world but beforehand, I was a personal injury attorney who is dedicated to turning around intake departments with trainings, training tools, intake scripts, empathy training and case type review. I also taught the Legal Environment of Business to Undergraduate Students for 3 years before relocating. My passion is working with intake departments and paralegals to make their existing processes more efficient or create new processes for law firms to ensure maximum case values, high conversation rates and higher client retention rates.More...