I have 15 years of customer service experience, spanning work in e-commerce call centers answering phones, emails, and live chats, supervising order issues and returns, and moving into working as an insurance adjuster for 6 years, with experience in resolving auto and property damage claims from initial inspections with customers, to determining claim decisions, and issuing payments. I have experience training new employees through shadowing and direct instruction, and have also had responsibility in supervising.More...