Quality Assurance & Improvement Coordinator@Tompkins County
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Jana Thibodeau serves as the Quality Assurance & Improvement Coordinator at Tompkins County, where she spearheads initiatives to enhance operational efficiency and service delivery across multiple departments. With over a decade of experience in quality management, Jana has successfully implemented data-driven strategies that have improved the quality of services for Tompkins County residents. Her commitment to fostering a culture of continuous improvement has been instrumental in elevating the county's standards of excellence. Outside of her professional role, Jana is an advocate for social justice and equity, with decades of experience serving marginalized communities.More...