Monica Pomares is a dedicated Customer Care Manager at T-Mobile, where she has excelled in enhancing customer satisfaction and streamlining service operations over the past five years. With a keen focus on innovation and empathy, Monica has spearheaded initiatives that have improved customer retention rates by 20% and reduced response times by 30%. Her passion for technology and customer service excellence has earned her the "Top Performer of the Year" award twice. Monica holds a Bachelor's degree in Communications from the University of Washington and is committed to driving T-Mobile's mission to deliver unparalleled customer experiences.More...
Deepa Diwakar
Delivery Manager@tmobile
Verified
Deepa Diwakar, as the Delivery Manager at T-Mobile, has been instrumental in ensuring seamless delivery of services and products to clients. She has successfully managed a team of professionals to meet company objectives and customer satisfaction. Her strategic planning and execution skills have led to improved operational efficiency and increased revenue. Diwakar's leadership has also fostered a productive working environment, motivating her team to perform at their best. Moving forward, her focus will be on enhancing delivery processes, implementing innovative solutions, and driving customer-centric initiatives to further elevate T-Mobile's market standing.More...
Mary Sirisha Kasipathi
Data engineer@tmobile
Verified
I am a Senior Data Engineer and Python Developer based in Dallas, TX. With extensive experience in Python programming, I am specialised in data engineering projects involving PySpark, Databricks, and AWS. I have a solid background in developing and optimizing data pipelines, as well as integrating GitHub for version control. I have worked on complex projects, including end-to-end transaction flow systems and data clean-up initiatives, utilizing my expertise in web development, RESTful services, and advanced AWS Python API development.More...