I have experience in Project Manager and Product Owner roles, coordinating complex projects in the fintech field and developing innovative digital solutions. I was responsible for creating two internet banking platforms focused on optimizing user experience and enhancing financial security. Additionally, I led the development of three mobile applications for corporate clients, aimed at improving accessibility and operational efficiency in banking.
I implemented intelligent solutions such as a customer support chatbot and an electronic queue system, which significantly contributed to increasing customer satisfaction and automating operational processesMore...