I am an accomplished Program Manager with a strong foundation in operations, intelligence, and service management, drawing on leadership experience as TIME Systems’ Director of Operations. My background includes delivering top-tier results under CMMI Level 3 and ISO 9001:2015 standards, overseeing diverse teams, and cultivating strong client relationships to drive growth and customer satisfaction. With a Bachelor of Science in Foreign Service from Georgetown University and certifications in Operations Management, Project Management, and Financial Planning, I bring a versatile skillset for strategic planning, process optimization, and cross-functional leadership. I excel at guiding projects from conception to completion, ensuring on-time, on-budget outcomes that align with organizational goals. I’m eager to partner with business owners seeking operational excellence, sustainable growth, and impactful results through process improvement.More...