As Cybil Crosby, Practice Manager of Operations at Heartland Dental, I have successfully streamlined the operational procedures to improve efficiency, leading to a significant increase in patient satisfaction rates. I have implemented new technologies to enhance appointment scheduling and patient record management, reducing administrative errors by 30%. Additionally, I have led a team of professionals, fostering a collaborative environment that boosted overall staff morale and productivity. My strategic planning and budget management skills have also resulted in substantial cost savings for the practice.More...