Miguel started to work as Windows Deep Support L3 for the Application Hosting services department. His roles has take them to learn several activities; deep support Windows server platforms, and administration, VMware deep support, HP blades server’s hardware, Veritas support, Microsoft Clustering support, Hyper-V, HP virtual connect, HP blades and DL’s, troubleshoot SAN issues, rebuild servers as needed, basic knowledge of AWS and Azure enviorment, also active directory activities, user administration, computer administration and GPO, use of tools like event viewer, portqry, wireshark, putty, resolution of incidents, from P1 to P4, major incidents, request, changes, patching activities, network knowledge,More...