I am a professional with extensive experience in customer service operations. I am instrumental in improving customer satisfaction rates and operational efficiencies in her various roles. I hold a certificate in business administration, which has provided me with a solid foundation in managing customer service strategies. I did my best to become an excellent problem-solver, have the ability to handle difficult situations, and commit to providing exceptional customer service. I am proficient in incline myself with a multicultural background, which has enabled me to effectively interact with diverse customer bases. I continue to strive for excellence in my field in different ways, constantly seeking new ways to improve customer service operations.More...