Hi, I'm Amelia Rahmi, a passionate and driven professional specializing in CRM and loyalty program management. With several years of experience, I’ve developed a deep understanding of how to build and nurture meaningful relationships with customers while driving business growth. Currently, I serve as the CRM & Loyalty Program Manager at Union Group, where I lead strategic initiatives that focus on customer engagement, retention, and satisfaction.
I’m dedicated to implementing data-driven solutions that not only enhance customer experiences but also align with the company’s goals. One of my key strengths is my ability to integrate cutting-edge technologies, such as CDP platforms, to streamline communication and improve customer journeys.
Collaboration is at the heart of what I do. I love working closely with cross-functional teams and stakeholders, ensuring that we work together effectively to bring the best results. I’m also known for my attention to detail and my supportive leadership style—I'm always striving to build trust and create a positive work environment where everyone can thrive.
In every project I take on, I’m committed to excellence and a forward-thinking approach. Whether it’s leading a team or finding innovative ways to improve customer loyalty, I’m always up for the challenge.More...