TP
The Playa Collection
Company Employees
Zazil Hernandez
Customer Care Manager
Verified
With over 22 years of experience in the hospitality industry, I specialize in customer service, conflict resolution, and operational management. Recognized for my leadership, results-oriented approach, and commitment to continuous improvement, I quickly adapt to industry changes, optimizing processes and enhancing the customer experience. I have extensive expertise in managing effective relationships, making informed decisions, and fostering collaboration within multidisciplinary teams. My focus is on continuous learning, adapting to new technologies, and always striving for constant improvement. Additionally, my experience spans various sectors, including spas, airlines, restaurants, vacation clubs, marketing, front desk operations, and auditing. In these diverse environments, I have consistently demonstrated my ability to apply my skills to improve service quality, streamline operations, and enhance customer satisfaction, ensuring a positive impact on the overall business performance.More...
The Playa Collection's Posts

  • About Project

    Join a dynamic company dedicated to enhancing partner satisfaction through personalized service and seamless coordination. We are committed to delivering exceptional experiences and fostering strong relationships.

  • Request to Expert

    As Administrative Sales Floor Supervisor, you'll proactively manage partner relationships, provide personalized support, and ensure seamless coordination of reservations. You'll also lead a team of hostesses, focusing on operational excellence.

  • Expert background

    • Proactive relationship management • Detailed membership benefit explanation • Contract review and issue resolution • Team leadership and operational standards • Inventory management and resource optimization

  • Additional Slide

    • Competitive salary • Comprehensive benefits package • Opportunities for professional growth • Supportive work environment

  • How to contact

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