I work in Customer Success and Account Management, helping B2B SaaS customers onboard successfully, adopt key features, and grow long-term value.
What I do:
Customer Success and Onboarding: Leading onboarding, training, activation, and lifecycle management
Account Management: Owning portfolios, upselling and expansion, retention
Sales Leadership: Developing teams, driving pipeline performance, improving processes
Cross-functional experience with product, marketing, sales, legal and engineering.
Sales and Martech power user: Salesforce, Hubspot, Marketo, Klaviyo, Power Bl
Examples
At Lumen, managed 20+ B2B accounts and partnered with top developers to secure $1.2M+ contracts.
At CenturyLink led top sales team to record sales while maintaining 95%+ NPS
Achieved 120%+ of annual quota while managing relationships with third party resellers and big-box partners for AT&T
What I'm looking for
I am based in Sweden and open to Account Management, Customer Success, or Partner roles in tech, telecom or other growth-oriented companies. As a native speaker | preter roles where the work language is English.More...
Ruthy Lichtenstein
Product Designer, Entrepreneur, Making things happen
Verified
With 7+ years designing experiences for complex software at early and growth stage startups, and 8+ years of designing service and learning experiences, I'm here to help your product get to the next level, results-driven from day one.
Some of my accomplishments:
✅️ Improved adoption time from 1-3 months to under 10 days.
✅️ Decreased manual security vetting time by 50%, doubling the capacity of the vetting team.
✅️ Redesigned the core experience to help users complete their work 3 times faster.
✅️ Won IBM Call for Code EU 2020 (out of 80k submissions) with a team of 10 people from 9 different countries.More...