Rachel is a seasoned Head of Experience with over 15 years of expertise acquired at some of the world's foremost digital enterprises. Her impressive portfolio spans diverse projects, including the transformative re-design of the Parliament of Victoria experience and spearheading research and strategic design initiatives for the future vision of WorkSafe Victoria's digital Inspector’s tool. Rachel's career has also seen her contributions at RMIT, where she pioneered innovative pathways for career progression through education. Her professional journey has been enriched by tenures at renowned organizations such as Telstra, Google, Accenture, and AKQA.
Rachel excels in guiding product and experience strategy for a spectrum of clients, from nimble startups like KIC, Insightech, to the creation of Cleverbean, an ingenious learning materials content portal tailored for educators.
In her role as a design leader, Rachel has effectively managed cross-functional teams comprising producers, designers, and developers. She has a proven track record of identifying knowledge and skill gaps, which she actively addresses by establishing in-house mentorship programs to foster professional growth.
Rachel's passion for all things digital extends beyond her professional pursuits. She currently serves as an expert-in-residence in User Experience (UX) at Academy Xi, demonstrating her commitment to nurturing the next generation of digital innovators.More...
Lisa Johnson
Founder@The Elements Kit
Verified
As a human-centred designer I’ve worked across all areas of experience design, working client-side with Telstra, Australia Post, Medibank, Origin and Cbus, and at consulting agencies We Are Digital and Accenture Song.
I’ve built and led teams, created strategies, and designed playbooks that integrate HCD and service design practice into companies, and I’ve enjoyed mentoring others along the way.
With a history in graphic design, interior design and copywriting, I founded and ran my own design studio for over a decade. I've also lectured in design at RMIT University.
As a practicing designer for over twenty years, I’ve created brands, campaigns, books, apps, websites, services, retail stores, products and even houses.
I designed The Elements Kit to enable individuals to discover their unique creative identity and realise their life potential. I believe company culture begins one creative conversation at a time.More...