I am a customer-focused administrative and project coordination professional with over three years of experience supporting international organisations in fast-paced, multicultural environments. My background spans customer support, administrative operations, and general project management, with a strong focus on clear communication, data accuracy, and stakeholder coordination across online and in-person settings.
I have extensive experience managing high-volume enquiries, maintaining structured records across multiple systems, and supporting the planning and delivery of complex activities and events. I enjoy working in people-facing roles and take pride in creating positive, well-organised experiences for students, partners, and stakeholders.
Key achievements include coordinating communication and administrative workflows that supported over 100 daily enquiries, managing data and documentation for 90+ international partner organisations across 46 countries, and contributing to the successful delivery of a large international conference with 60+ sessions, ensuring smooth coordination between faculty, technical teams, and participants.More...