Professional Overview
I am a seasoned UX/UI Designer with over 10 years of experience delivering AI-driven, user-centered design solutions that align user needs with business objectives. My expertise spans creating scalable, accessible design systems, enhancing user engagement, and streamlining workflows across SaaS, fintech, and government platforms. I specialize in integrating innovative AI tools into intuitive digital experiences, ensuring inclusivity and operational efficiency.
Key Achievements
• HUD Section 8 Redesign: Improved satisfaction for 340,000+ users by 35% and secured a $40M contract renewal through a comprehensive platform overhaul.
• CGI Notify®: Developed an AI-powered communication tool, reducing emergency response times by 80% and improving crisis coordination for government agencies.
• Fintech SaaS Workflow Optimization: Increased client satisfaction by 25% and cut production cycles by 40% with scalable, user-centered design systems.
• Accessibility Leadership: Achieved WCAG compliance for 40,000+ users, making platforms more inclusive and enhancing overall user experience.More...