The Thai Spa Company has experienced significant growth in the past quarter, with an increase in both new customers and retention of existing clients. Our marketing efforts have proven to be successful, particularly our social media campaigns. However, there are areas that need improvement. Staff turnover has increased, impacting service consistency. Additionally, we need to focus on enhancing our online booking system to improve user experience. To maintain our growth trajectory, we need to invest in staff training and development, and upgrade our digital infrastructure.More...
Veronika Ilieva
Microblading artist
Verified
Beauty
Customer satisfaction
Copywriting
Organisational Management
Problem Solving skillsMore...