I am a highly organised and customer-focused professional with over 19 years of combined experience across administration, travel sales, and retail environments. My background includes 9 years of administrative experience within the medical, mortgage, and insurance sectors, where I developed strong skills in client service, document management, compliance, scheduling, and operational support.
In addition, I have 8 years of experience in travel sales, helping customers plan and book travel arrangements while consistently delivering excellent service and meeting sales targets. This role strengthened my communication, relationship-building, problem-solving, and sales abilities.
More recently, I have gained nearly 2 years of retail experience, further enhancing my customer service expertise, teamwork, and ability to thrive in fast-paced environments. Throughout my career, I have built a reputation for professionalism, attention to detail, adaptability, and a commitment to providing outstanding customer experiences.
I am passionate about supporting business operations, building positive customer relationships, and contributing to organisational success through efficient administration, strong communication, and a proactive approach to problem-solving.More...