With 20 years experience in Customer Service and Customer Experience and 17 years experience as People Manager. I have ample amount of experience managing customers as well as agents. Service Level and Complaint Management being a plus and major forte.More...
Kristen Damas
Training Manager Operations@Teleperformance Malaysia
Verified
Kristen Damas is the Training Manager Operations at Teleperformance Malaysia, where she leads a dynamic team to enhance employee performance through innovative training solutions. With over 8 years of experience in the customer service industry, Kristen excels in developing tailored programs that drive operational excellence. Her passion for continuous learning and improvement has significantly contributed to the company's success in the region. Outside of work, Kristen enjoys hiking and exploring diverse cultures.More...