Customer-focused professional with experience in customer service, operations, logistics, and human resources, supporting U.S.-based companies in remote environments. Background includes roles at Teleperformance, Lean Solutions Group, Get Staffed Up, and Neon One, where I have handled payroll and HR processes, customer and employee support, ticket management, and multi-channel communication. Recognized for being proactive, organized, and adaptable, with strong problem-solving and communication skills.More...
Tanja Christina Pohl
Custumer Support@Teleperformace
Verified
Tanja Christina Pohl is a dedicated Customer Support Specialist at Teleperformance, where she excels in delivering exceptional service and fostering strong client relationships. With over five years of experience in the industry, Tanja is known for her problem-solving skills and her ability to handle complex inquiries with efficiency and empathy. She consistently exceeds performance targets, contributing to a 20% improvement in customer satisfaction scores over the past year. Tanja's passion for enhancing customer experience drives her to continuously seek innovative solutions, making her an invaluable asset to the Teleperformance team.More...