Project development and digital innovation specialist, applying Design Thinking, Customer Experience (CX), and Service Design to create user-centered solutions. With extensive experience in product management, I lead all stages of development — from research and hypothesis validation to prototyping, usability testing, and go-to-market, with six projects launched over the past three years.
I work on standardizing and optimizing processes, managing portfolios, monitoring KPIs, and controlling risks, always aligned with business strategy and focused on measurable results.
I apply agile methodologies such as Scrum and Kanban and am proficient in Atlassian platforms (Jira, Jira Service Management, Confluence), facilitating communication among stakeholders and leading cross-functional teams to achieve goals in a practical and structured way.
Additionally, I have been investing in creating tech content for social media, translating complex topics into accessible and in-depth discussions, aiming to demystify technology, share knowledge, and encourage critical thinking.More...