I thrive on driving product roadmaps, managing talented teams, optimizing processes and operations, and fostering a thriving company culture. With a passion for making data-driven decisions, I focus on implementing and driving strategy and metrics to align teams and achieve remarkable outcomes.
In my executive roles as Chief Operating Officer, Chief of Staff and VP of Product, I have worked with CEOs and leadership team members to drive high-impact projects and oversight to propel organizations. I love building SaaS companies and providing the value to customers that drives recurring revenue. My leadership expertise extends to overseeing Customer Success organizations, where I diligently worked to enhance Net Revenue Retention and deliver exceptional customer experiences.
My commitment to operational excellence has led me to create and utilize powerful dashboards, offering granular visibility into customer success data, OKR tracking, resource management and budgeting. Through financial modeling and data engineering, I have optimized company systems, enabling my teams to focus on what truly matters.More...