Software Tester / Business Analyst/ Customer Service
Verified
With over 20 years of experience in IT as a Software Tester and Business Analyst, combined with more than 10 years in media as a Producer, Host, and Interviewer, and 3+ years in customer service and support roles, this professional brings a unique blend of technical expertise, communication skills, and customer-focused problem solving. Proven ability to analyze business needs, ensure software quality, engage diverse audiences, and deliver exceptional client experiences across fast-paced and dynamic environments.More...