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Ronnie van Gelder is a seasoned General and Operations Manager with over 11 years of experience leading both technical and non-technical operations in the Philippines. He has a proven track record of implementing Lean and Agile methodologies to optimize processes, improve efficiency, and reduce waste. With a strong background in IT project management, Ronnie has led cross-functional teams, overseeing operations across various departments and locations. His leadership style emphasizes transparency, accountability, and fostering a culture of continuous improvement.
In previous roles, Ronnie has managed facilities, streamlined internal processes, and driven initiatives that enhanced service delivery for clients in various countries worldwide. He is skilled in financial management, operational efficiency, and business development. Fluent in English, and Dutch, and proficient in German, Ronnie excels at building client relationships, managing large teams, and ensuring alignment between operational goals and company objectives. His expertise spans business improvement, IT systems, and customer retention strategies.More...