I am a Certified Scrum Master (CSM) and Certified Product Owner (CSPO), with a background in ServiceNow System Administration and IT Service Management. In my last role as a Solutions Consultant, I leveraged my technical expertise and business acumen to design and implement tailored ServiceNow solutions that addressed complex client challenges.
I also coordinated end-to-end project delivery for multiple enterprise ServiceNow implementations, managing timelines, resources, and dependencies while maintaining clear communication channels between technical teams and business stakeholders.More...
Tonya Downtain
Finance Consultant@Downtain Consulting
Verified
With over 20 years of experience in Finance and Operations, and a track record of building efficient, digital-first teams, I bring a robust skill set to the leadership team. My expertise spans strategic financial planning, process optimization, and leading diverse remote teams. At previous organizations I managed a $14M+ portfolio, led digital transformations, and ensured GAAP compliance. I excel in dynamic environments, leveraging technology to drive financial and operational excellence.More...