I have more than 20 years experience as a documentation specialist exceling in translating technical jargon into clear content. This includes User Guides, Solution Architecture Guides, Runbooks/SOPs and other types of Guides. My work includes writing White Papers and marketing content.
I am passionate about knowledge sharing and have set up many knowledge sharing libraries.
One of my specialities is developing training materials and training presenters for effective delivery.
Whilst looking for long term projects I am also open to short term projects and editing and templating existing UGs marketing material and more.
Please feel free to contact me for any of your documentation needs. References available on request.More...
David Kletz
Analyst, CSM, & Operations
Verified
David Kletz is a distinguished Analyst, CSM, Operations, strategic and analytical professional with 10+ years of experience in data analysis fraud detection, project management, and client relations. Proven ability to lead business-critical initiatives, develop actionable insights, and collaborate with senior stakeholders to drive strategic growth and operational excellence. Strong background in financial modeling, compliance, digital transformation, and cross-functional leadership.More...