Todd Farmer is a dynamic Manager of Client Services at Innovate Solutions, where he has successfully led a team to enhance client satisfaction and retention by 30% over the past year. With over a decade of experience in customer relationship management, Todd excels at developing innovative strategies that align client needs with company offerings. His keen analytical skills and personable approach have made him a trusted advisor to both clients and colleagues. Outside of work, Todd is a passionate advocate for sustainable business practices, often speaking at industry conferences about the intersection of customer service and environmental responsibility.More...