Sydney Franklin is a dedicated and efficient Contact Center Agent with a track record of providing excellent customer service. She is skilled in managing large volumes of calls, addressing customer inquiries, and resolving issues promptly. Sydney is proficient in using various CRM software and has a knack for understanding customer needs. Her excellent communication skills, both written and verbal, combined with her problem-solving abilities, make her a valuable asset in any customer-focused setting. Sydney consistently meets and exceeds performance expectations, contributing to overall customer satisfaction and business success.More...