Kim O'Rourke is a dynamic Client Success Manager at Choose 2 Rent, where she leverages her six years of experience in customer relationship management to drive client satisfaction and retention. Known for her innovative strategies and keen problem-solving skills, Kim has successfully increased client engagement by 70% over the past year. Her commitment to excellence is evident in her ability to anticipate client needs and deliver tailored solutions that enhance the rental experience. Outside of work, Kim is an avid traveler, plays competitive sand volleyball, has 2 border collies, and maintains an active and fulfilling life living near the beach!More...