Hello, my name is Veronica Halbide. In the last 5 years I have been working in the operations area of Fintech companies where I have excelled in building high-performing teams, optimizing processes through automation, building successful relationships with both internal and external stakeholders and leading projects alongside other areas fo the company.
In addition to my professional qualifications, I am known for my commitment and responsability towards my duties, which I believe are essential for thriving in a dynamic work environment. I am a detail-oriented individual who can effectively manage multiple tasks while meeting deadlines. My strong communication and interpersonal skills enable me to work collaboratively with diverse teams and establish positive relationships with colleagues, clients, and stakeholders.
I enjoy working in fast-paced, collaborative environments.My professional ambition is to establish myself as a leader in operational excellence and cross-functional project management.
Over the past few years, I have successfully leveraged Salesforce as a CRM to manage customer claims and track service level agreements (SLAs). To enhance project management efficiency, I have extensively utilized tools like Monday and Jira. Additionally, I am proficient in Microsoft Office, with a particular emphasis on Excel for data analysis and reporting.
Furthermore, I have a basic foundation in data analytics, having completed a course in PowerBI and Tableau in 2018.More...