I'm Justin, a CX Strategy and Customer Lifecycle consultant. I've spent my career helping numerous businesses identify how their day-to-day operations that customers experience have a tangible impact on business growth and retention. I focus on data analysis, program development, and change management to help teams and organizations orient themselves around customer lifecycles, helping marketing, sales, product, and support align on key performance metrics that tie to financial outcomes.More...
Charity Parrish
Project Manager@NA
Verified
Charity Parrish is a seasoned Project Manager. With a career spanning over a decade, Charity has cultivated exceptional skills in strategic planning, team management, and project execution. She holds a Master’s Degree in Human Services & Business Management, which serves as the foundation for her expertise. Prior to joining SC Johnson, she held significant roles in various reputable companies, consistently driving teams to meet project goals within the specified timeline and budget. Charity is known for her exceptional leadership abilities, excellent communication skills and her talent for problem-solving.More...