Customer Service Representative@Sutherland Call Center
Verified
Kimberly Blair is a dedicated Customer Service Representative at Sutherland Call Center, where she has been a cornerstone of client satisfaction for over five years. Known for her exceptional communication skills and problem-solving acumen, Kimberly consistently exceeds performance metrics, earning her the Employee of the Month award multiple times. Her passion for enhancing customer experiences has driven significant improvements in service delivery, contributing to a 20% increase in client retention rates. Outside of work, Kimberly is an advocate for community service, volunteering at local shelters and organizing fundraising events.More...