Customer support pro who solves problems faster than people can create them. Experienced in handling high-volume tasks, keeping customers happy, and hitting KPIs all while remaining as stoic as Marcus Aurelius himself. Reliable, quick to learn, and always ready to turn chaos into ‘issue resolved.More...
Gisella Buexm
Support Consultant@SupportYourApp
Verified
Over 8+ years of experience with Technical Customer Support and Software Development. Currently working as a Support Consultant. Within 6 months in the current project assigned, recognized as the Product Expert. Expertise in technical troubleshooting, ticket resolution, SLAs, features testing and bug reports. Highly detail-oriented, always looking for processes and areas of improvement, for personal and team goals. Communication skills that lead to great customer relationship and trust.More...
Mohammed Amine Abrouk El Alami
Consultant/Project Manager@SupportYourApp
Verified
10 years of experience in customer service.
2 years of experience as a consultant/Project Manager.
I still have the same energy and hunger to learn and improve as the day i startedMore...