SU
Supership
Company Employees
KP
Keyur Patel
User support technician @Supership
Verified
• Provide technical support for desktops, laptops, printers, scanners, label printers, mobile devices, and WMS terminals. • Install, configure, and maintain hardware/software for warehouse and office operations. • Respond to support requests via phone, email, ticketing systems, and in person. • Support implementation of new tools including WMS, shipping software, and barcode systems. • Manage user accounts, permissions, and access credentials. • Troubleshoot basic network issues and escalate complex problems. • Track, label, and maintain IT assets. • Create internal documentation and provide onboarding/training to new users. • Identify recurring issues and recommend long-term solutions. • Ensure data backup processes and IT security compliance.More...
Supership's Posts
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    About project or company

    Join a dynamic company dedicated to optimizing warehouse and office operations through innovative IT solutions. We are committed to providing exceptional technical support and ensuring seamless integration of new technologies.

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    Job Description

    As an IT Support Specialist, you'll provide technical assistance across various devices and systems, manage user accounts, and troubleshoot network issues. You'll also support the implementation of new tools and maintain IT assets, ensuring data security and compliance.

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    Required skill set

    • Technical support for diverse devices and systems • Hardware/software installation and maintenance • User account and access management • Network troubleshooting • IT asset management • Internal documentation and training

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    Salary data and job offers

    • Competitive salary based on experience • Comprehensive health benefits • Opportunities for professional development • Flexible working hours • Employee wellness programs

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    How to contact

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