Sun Country Airlines
Company Employees
Zazil Hernandez
Customer Care Manager
Verified
With over 22 years of experience in the hospitality industry, I specialize in customer service, conflict resolution, and operational management. Recognized for my leadership, results-oriented approach, and commitment to continuous improvement, I quickly adapt to industry changes, optimizing processes and enhancing the customer experience. I have extensive expertise in managing effective relationships, making informed decisions, and fostering collaboration within multidisciplinary teams. My focus is on continuous learning, adapting to new technologies, and always striving for constant improvement. Additionally, my experience spans various sectors, including spas, airlines, restaurants, vacation clubs, marketing, front desk operations, and auditing. In these diverse environments, I have consistently demonstrated my ability to apply my skills to improve service quality, streamline operations, and enhance customer satisfaction, ensuring a positive impact on the overall business performance.More...
Elaine Peik
General Manager & Business Development Manager @50 Degrees North
Verified
Elaine Peik is a seasoned professional with vast experience in the travel industry, currently serving as the General Manager and Business Development Manager at 50 Degrees North. In her dual role, she not only oversees the daily operations of the company, but also spearheads strategic business growth initiatives. Prior to her work at 50 Degrees North, Elaine has held several leadership positions in various travel companies, demonstrating her strong expertise in areas such as sales, marketing, and customer service. Known for her strategic thinking and innovative approach, Elaine has been instrumental in expanding the company's reach and improving its profitability. She continues to lead with vision and determination, helping to cement 50 Degrees North's reputation as a leader in the travel industry.More...