I am a versatile professional with a strong background in IT, business analysis, and operations support. Over the course of my career, I have developed expertise as a Business and Data Analyst, Clinical Billing Analyst, Customer Service Manager, and Executive Assistant, giving me a unique blend of technical, analytical, and interpersonal skills.
With experience in IT and data analysis, I excel at translating complex data into actionable insights, improving processes, and supporting decision-making across business functions. My work as a Clinical Billing Analyst sharpened my ability to identify discrepancies, ensure compliance, and streamline billing operations for accuracy and efficiency. As a Customer Service Manager, I built and led high-performing teams while maintaining strong client relationships, resolving escalations, and driving service excellence. My foundation as an Executive Assistant further strengthened my organizational skills, adaptability, and ability to support senior leadership in achieving strategic goals.
I thrive in dynamic environments where I can combine data-driven problem solving with people-focused collaboration. My diverse professional background allows me to bridge the gap between technology, operations, and customer experience to deliver measurable results.More...