As a Customer Success Specialist, I have successfully managed and nurtured client relationships, ensuring high customer retention and satisfaction rates. I have effectively resolved customer issues, leading to an increase in positive customer feedback. I've also implemented new strategies for customer engagement and communication, resulting in improved customer loyalty and growth. Additionally, I have played a key role in cross-functional teams to improve product offerings based on customer feedback and needs.More...
Jerson Johnson
PPC Account Manager@StubGroup
Verified
With four years of experience, I've managed Google Ads campaigns for 80+ clients across diverse industries. I excel in optimizing PPC campaigns, staying updated with industry trends, and tailoring strategies for excellent results, including increased traffic and higher conversion rates.More...
Lucas Mota
Verified
Lucas Mota is a highly seasoned professional with experience in various digital marketing fields including Paid Media Management with a focus on ecommerce business development, and project management.
Has leadership role experience and US native client facing positions for 5+ years. While managing teams and executing strategic plans, Lucas uses his proficiency in data analysis and problem-solving to contribute to client retention and onboarding on data-driven narratives, decreasing churn while enabling more space to the growth and success of his previous organizations.
Lucas Mota's ability to adapt to new environments and his dedication to continuous learning makes him a valuable asset to any team.More...