Senior product and delivery leader with 11+ years’ experience across large, complex organisations including Amazon, Royal Mail Group and public service environments. I specialise in leading multi-team delivery, product and service transformation, and solving complex operational problems at scale.
My background sits at the intersection of product management, operations and change, with a strong focus on outcomes, data-informed decision-making and people-centred leadership. I’ve led work across the full lifecycle — from problem definition and discovery through to delivery, optimisation and scaling — often in high-pressure, live environments.
I’m particularly interested in roles and conversations around product strategy, public services, transformation, and building resilient teams that deliver real value for users.More...