Reginald Jean-Jacques is an experienced Customer Service Manager with over a decade of expertise in the field. He holds a degree in Healthcare Management from Bethel University. Throughout his career, he has honed his skills in customer relations, team leadership, and performance enhancement. Reginald has a proven track record of improving customer satisfaction ratings and managing fast-paced, high-volume customer support environments. He has a passion for problem-solving and is known for his ability to motivate teams to exceed customer expectations. Reginald is a strong believer in the power of positive communication and is committed to providing exceptional service to all customers.More...