Vice President, Chief Retail Officer@Sterling Federal Bank
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Laura Oquendo serves as the Vice President and Chief Retail Officer at Sterling Federal Bank, where she spearheads innovative strategies to enhance customer experience and drive retail growth. With over 15 years of experience in the financial services industry, Laura has a proven track record of transforming retail banking operations and implementing cutting-edge digital solutions. Her leadership has been instrumental in increasing customer engagement and expanding the bank's footprint across key markets. Laura holds an MBA from the University of Illinois and is passionate about mentoring emerging leaders.More...