I am a dedicated Account Manager at a State Farm Independent Agent Office. I possess an extensive background in account management, sales, and customer service. I am well-versed in overseeing client accounts, ensuring customer satisfaction, and coordinating with different departments to achieve business goals. Prior to my current role, I worked in various customer service roles where I honed my communication and problem-solving skills. I hold a strong commitment to providing exceptional service and building long-term relationships with my clients. My strategic planning and client-focused approach have made me a key asset to any customer support team.More...
Casey Tutor
Customer Service Manager@State Farm Independent Agent Office
Verified
I successfully lead a team of service and sales representatives, consistently maintaining high customer satisfaction rates. I have implemented new protocols that increased efficiency and improved client relationships. I have been instrumental in resolving customer complaints and issues, trained new staff members, ensuring they uphold the company's high standards of service, and maintained control of a large workload. My strong leadership and communication skills have contributed to a positive and productive work environment.More...