Kristi Guerrieri is the Call Center Director at Stanley Steemer, where she leads a dynamic team dedicated to delivering exceptional customer service, operational efficiency and consistent sales increases. With over a decade of experience in the industry, Kristi has a proven track record of implementing innovative strategies that enhance customer satisfaction and streamline call center operations. Her leadership has been instrumental in increasing client retention rates by 20%, increasing closing rates by 20%, and double specific sales category goals. Kristi is passionate about fostering a positive work environment and is committed to the professional growth of her team members.More...