Dynamic Customer Success Manager with over 4 years of experience
enhancing customer engagement and satisfaction. Proven track record of
increasing enterprise revenue by 40% and achieving a churn rate below 3%.
Skilled in implementing customer lifecycle strategies, conducting QBRs, and
utilizing data analytics for decision-making. With strong marketing insights and
a comprehensive understanding of business operations, ready to drive
impactful results and foster long-term client relationships.More...
Shannon Chavez
Entrepreneur
Verified
Skilled in administrative work, digital design, clerical, typist, grammar and proofreading, organization and finance.More...
Leah Zanussi
Instructional Coach@Houghton Mifflin Harcourt
Verified
Leah Zanussi is a dedicated and experienced Instructional Coach at Houghton Mifflin Harcourt, a renowned educational and trade publisher. She brings a wealth of experience in educational strategies and curriculum development, making her an invaluable asset to the company. Leah holds a master’s degree in Educational Technology and continually strives to enhance her skills and knowledge through ongoing professional development. Her role at Houghton Mifflin Harcourt involves providing coaching and support to educators, helping them to optimize their teaching methods and improve student outcomes. Leah’s passion for education, coupled with her expertise in instructional design, makes her a highly effective coach and mentor.More...