Hi there, If you're reading this, it's because you're curious to learn more about me. Thank you for your interest!
With over 21 years of experience spanning Innovation, Human-Centred Design, Service Design, Customer Experience, Entrepreneurship, and Mental Health & Personal Development, Ale is a respected leader in change management, a visionary leader, renowned speaker, and expert in life and spiritual coaching, innovation, and entrepreneurship.
Throughout my journey, I've had the privilege of:
• Embracing motherhood and entrepreneurship, two of the fastest (and often considered the most challenging) paths to personal growth and development.
• Leading numerous innovation and customer experience projects across diverse industries such as retail, finance, fashion, telecommunications, banking, insurance, engineering, and transportation through my consultancy, Sqr One (which I affectionately refer to as my third baby).
• Establishing myself as a respected public speaker and master of ceremonies for global brands and audiences, despite being an introvert who surprisingly thrives in public speaking engagements.
• Collaborating across three continents with a wide array of private and government institutions, including Atlassian, Deloitte, Rio Tinto, Queensland University of Technology, University of Queensland, SunSuper, TransLink, TMR, Fox Sports, eHealth, Metro, TUH, ERM Power, Queensland Health, Urban Utilities, Queensland Department of Housing and Public Works, RACQ, Canstar, SIMPRO, Red Eye Apps, Ladbrokes, Flight Centre, Cievents, NSW Finance Services & Innovation, Stockland, Mater Hospital, and more—a privilege for which I am deeply grateful.
• Leading the Human-Centered Design & Innovation Team at D-Lab (GHD Engineering), contributing to Thoughtworks Australia, and overseeing all customer-facing projects at the Innovation Lab at Suncorp, Australia—an experience that I can confidently say was the most enjoyable of my career.
• Receiving the prestigious Vice-Chancellor Award for Excellence in 2023 at QUTMore...