Melissa Harding, a distinguished Program Manager at OneMain Financial, has spearheaded the successful implementation of a groundbreaking initiatives that increased operational efficiency by 30%. Melissa's strategic vision also led to the development of a new onboarding program that has reduced attrition in 3 call center sites by 20%. Melissa has created continuing education programs that have further supported the newest team members professional development and success at the company. Recognized for her innovative approach, she was named a Main event winner in 2022 and 2023.More...