Ambulatory Practice Coordinator@South Shore Medical Center
Verified
Administrative Support -
Scheduling appointments for patients and coordinating provider availability.
Managing clinic schedules to optimize patient flow and minimize wait times.
Handling correspondence, including patient reminders and follow-ups.
Ensuring compliance with healthcare regulations and policies.
Patient Relations -
Acting as the primary point of contact for patient inquiries and concerns.
Assisting patients with understanding treatment plans, billing, or insurance coverage.
Ensuring a positive patient experience by addressing complaints or feedback promptly.
Quality Assurance -
Monitoring patient satisfaction and addressing any issues that arise.
Ensuring compliance with healthcare standards and safety protocols.
Collaboration with Clinical Staff -
Coordinating communication between physicians, nurses, and administrative staff. Supporting clinical staff with scheduling procedures, tests, or referrals. Assisting with training programs for new staff.
Knowledge with Epic Cadence.More...