As a Sr Solution Architect and Team Lead with over 30 years of experience in technology, I have worked with many organizations executing major transformational global projects. on complex global projects driving customer success
1. I am the go-to individual for Solution Architecture, Delivery, DevOps and for assisting Sales on Red projects focusing on the Salesforce.com ecosystem. My experience includes managing and solutioning projects end-to-end that are multi-currency and multi-language for globally based clients from Brazil, United Kingdom, France and Switzerland. As a team lead I work with individuals from many cultures and countries driving customer success.
2. I am an Operations Strategist par excellence strategizing, leading and executing major transformational programs including moving from WaterFall to Agile, Data Management strategies and improving client User Experience moving from Classic to Lightning. My focus on revenue enhancements and cost reductions increased my reputation as an innovator highlighting performance, business process improvements, efficient technology implementations and business strategy enhancements.
3. My ability to quickly and efficiency develop comprehensive solutions for RFP/RFIs has made me a Sales Team favorite. My ability to clearly focus and assess the salient points within complex projects has been the linchpin to closing over $100mln in revenue. I have also had the privilege to present new solution models at Dreamforce in 2013 and 2019.
4. I have led, managed and mentored challenging global projects. I train cross-functional teams on Agile ceremonies, User Stories for development teams and DevOps processes. Clients have saved $400k-$600k annually simultaneously decreasing deployments by 85% including process alignment.
5. I scaled the North American based Center of Excellence focusing on client success. This served as the global model which generated additional revenue. My focus on efficiency helped decrease the sales cycle. I introduced the concept for short, but prMore...